Your Best Years Are Ahead of You

Not long ago, I read an article titled “Your Professional Decline Is Coming (Much) Sooner Than You Think.” The image that accompanied it was striking: a man standing at the top of a staircase marked with ages—30, 40, 50—before the inevitable steps downward into 60 and 70. The message was clear: enjoy your peak, because what follows is decline. At my age, I couldn’t disagree more.

Ironically, my very first published editorial piece was about Arthur Miller’s Death of a Salesman. Miller’s tragic character Willy Loman embodies what happens when someone believes their worth has an expiration date. He is consumed by the fear of being forgotten, convinced that once his best-selling years are behind him, his life no longer has meaning.

It got me thinking of three friends of mine, all north of 70. Ned Librock founded the nonprofit Catching Dreams and hasn’t come close to hitting his stride nationally. Through Catching Dreams, he works with pediatric cancer patients, making a profound impact on the mental well-being of children and their families—and his interest in his Florida condo has quietly waned as the mission has grown. Gary Coscia, founder of Largo Capital, hasn’t fully handed over the reins to his Gen X son, and for good reason—his wisdom remains indispensable. He splits time between Buffalo and Sarasota, fully in the game on both fronts. And Leo Pusateri, founder of Pusateri Training and Consulting, is a study in purposeful engagement: his four kids have each carved their own path, succession isn’t on the near horizon, and Leo wouldn’t have it any other way. He splits his time between Arizona and what he proudly calls “Beautiful Buffalo,” as engaged as ever. Or consider the many professionals in their 50s and 60s thriving in new roles. For them, this stage of life feels less like a decline and more like a beginning. As Winston Churchill once said: “Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.”

Ned Librock on the Niagara with a young angler. Catching more than fish, creating memories that last a lifetime.

What’s sobering is that Willy Loman’s story isn’t entirely fictional anymore. A recent Wall Street Journal piece, “The Retirement Crisis No One Warns You About: Mattering,” documented how nearly a third of retirees report depressive symptoms—driven largely by feeling less valued, less needed, and less connected. These are real Willy Lomans, people who planned their finances meticulously but never planned their sense of purpose. Miller’s cautionary tale, it turns out, is playing out in retirement communities across America. Which makes the alternative vision—the one I believe in—all the more urgent.

I was recently in one of my peer groups when the contrast hit me in real time. One member was anxious, constantly checking his portfolio, consumed by what the market was doing that day. Another guy laughed and said, “The best thing about not having money is I don’t have to worry about the stock market.” It was funny—but it pointed to something real. Wealth and health are the two things we plan for obsessively. What we rarely plan for is something the WSJ piece named precisely: our mattering span.

My dad lived to age 90, and my mom—now 94—has managed to avoid the thralls of a nursing home thanks to strong health and determination. Many of us Boomers are doing our best to stay active and engaged, defying the script that says we fade into irrelevance. What the research confirms, our generation is already living: the problem was never age. It was the failure to plan for purpose.

Researcher Jennifer Breheny Wallace calls it a “mattering span”—the counterpart to financial and health planning that most of us neglect entirely. At its core, mattering means feeling Significant, Appreciated, Invested in, and Depended on. What struck me reading it was how perfectly those four qualities describe what the professionals I’ve watched reinvent themselves are actually experiencing. The retired Big Four partner I called, who joked he was “sick of golf” and “I can only go to the gym so much,” didn’t just want walking-around money. He wanted to matter again. He wanted to be depended on. That consulting gig—about 20 hours a month—gave him exactly that.

Willy Loman’s plight was a cautionary tale for Miller’s generation. But for ours, it’s an outdated narrative. I know countless men and women whose wisdom, networks, and steady judgment make them more valuable to their organizations—and to society—than ever before.

The truth is, age brings a unique currency: experience. AI may be changing everything, but companies still crave leaders who can connect dots quickly, draw from decades of problem-solving, and steady the ship when storms hit. You don’t learn that in business school, and you don’t always pick it up in your 20s or 30s.

A friend of mine recently hired a Boomer and told me, “This is exactly what we needed. Someone who’s seen the movie before.” That doesn’t sound like decline. That sounds like irreplaceable value.

Another myth is that by 50 or 60, people are winding down. In reality, many are winding up. I’ve watched friends reinvent themselves—taking on new ventures, joining boards, even starting companies. Some leave behind jobs that drained them, stepping into roles that finally align with their purpose.

Many retired friends of mine are enjoying their pensions and 401(k)s, but others are restless for new horizons. One friend told me, “My spouse and I are driving each other nuts at the kitchen table. Find me something!” The restlessness isn’t a problem—it’s a signal. It means the drive is still there. The only question is where to aim it. For my wife and me, that question led somewhere unexpected.

We’d been fortunate enough to maintain multiple properties—a primary residence in Buffalo, a lake house up north, and a place in Florida for the winters. Something had to give. Years ago we spent five weeks in Florida on an extended stay, and by the end we knew: the sunshine was real, but so was the absence of everything we’d built over a lifetime. We chose the lake house over the Florida home and kept our winters in Buffalo. It wasn’t a financial sacrifice so much as a values clarification.

Part of what made the decision easy was the arrival of our fifth and sixth grandchildren, both rooted in Buffalo. But it went beyond family. It was the entire web of relationships—friends, colleagues, neighbors, community—that we’d spent decades weaving. The WSJ article and Froma Harrop’s thoughtful response in the Buffalo News both touched on something I now understand viscerally: retirees who relocate often discover they’ve left behind not just a zip code but an entire identity—the mechanic who knew your car, the neighbors who knew your name, the small familiar ties that quietly make a place feel like yours. I’ll grant an exception: I have roughly fifty friends who’ve relocated to Sarasota and built exactly that kind of fabric with each other. They’ve got the community covered. They just need to find a good mechanic.

Harrop’s column offered a deceptively simple remedy for those who feel unseen: see others first. Not just the people who advance your interests, but the cashier at the grocery store, the mail carrier, the person who delivers your pizza. In a culture that has grown relentlessly impersonal, she argues, genuinely acknowledging another person’s humanity is both radical and reciprocal. If you want to be seen, start by seeing.

That resonated deeply. Our social fabric in Buffalo isn’t just built of grand friendships and professional networks. It’s also made of small, recurring human moments—the kind you can’t pack in a moving box. Warm weather has its obvious appeal. But there’s something to be said for the warmth of a wood-burning fire, the quiet of a lake in winter, and a community that has known you for decades.

Sports often give us the clearest examples of what’s possible later in life. Take Pete Carroll, the longtime NFL head coach. At over 70 years old, Carroll is still patrolling the sidelines with the same energy and enthusiasm as coaches half his age. A recent headline captured it perfectly: “Not Ready to Retire.” Carroll hasn’t slowed down—he’s still building teams, adapting to new strategies, and motivating players in one of the most competitive environments imaginable. If professional decline were inevitable, he wouldn’t still be thriving at the highest level of football. His story proves the point: the 70s don’t have to be a winding down. For many, they can be the most impactful decade yet.

We should retire the staircase metaphor with its grim march upward and inevitable stumble down. A better image might be a series of plateaus, each offering a broader view as we climb higher. Or perhaps a bridge, stretching further than we imagined, built on the foundation of the years that came before—and anchored, crucially, in the community and the people we love.

Willy Loman’s story ends in despair because he saw no worth in himself beyond his peak years. But life offers us another ending. The researchers behind the “mattering” work found that lifestyle planning—not financial planning—was the strongest predictor of retirement satisfaction. Purpose, connection, being depended on: these are the real assets of a life well lived. And unlike a stock portfolio, they grow most reliably when you invest in others.

So to that headline—“Your professional decline is coming sooner than you think”—I would counter with this: Your professional renaissance is closer than you realize. And the roots that make it possible? They’ve been growing right where you planted them all along.

You’re Lucky I Like You

A lesson from two early mentors

Every now and then, a memory from early in your career comes back so clearly you can still feel the room, the people, and even the nerves. For me, one of those memories goes back to 1984, when Steve Saulten and Pam Siegel hired me at Robert Half, which at the time operated as a franchise.

They interviewed me six different times. Looking back, that alone tells you everything about their standards. What I didn’t know until after I accepted the offer was that Pam Siegel was actually Pam Saulten — Steve’s wife. I remember pausing when he told me and saying, “Your wife?” He just chuckled and said, “Yes.” From that moment on, I realized I was stepping into something special — a partnership that balanced professionalism with trust.

Steve was the steady presence, the head guy who watched over all of us, while Pam ran the office and kept the trais rolling. And what an office it was. They had impeccable taste. It had just been remodeled, and to this day it remains one of the most beautiful workplaces I’ve ever been part of. Everything felt intentional — from the layout to the finishes — right down to the plush carpeting that gave the space a quiet sense of class.

Pam always had my back, even when she was very, very tough on me — and she was. But there was something grounding about knowing I was in a safe place with her, even when I fell short.

One morning I arrived early.. I made the coffee and ran to answer the phone — except I forgot one small but important detail. I never put the coffee pot under the machine. Moments later, I heard the door open. Pam had arrived. And as I turned, there it was — fresh coffee pouring straight onto that beautiful new plush carpeting.

Time slowed down. We locked eyes.

If looks could kill, that might have been the end of my career right there.

She paused, took a breath, and said words I’ve never forgotten:
“You’re lucky I like you. Now let’s clean this up.”

It was such a simple moment, but it carried a lifelong lesson. I had made a mistake — harmless, yes, but still mine. And in that moment, I learned what real leadership looks like: high standards, accountability, and grace.

Not long after the now-famous “carpet incident,” we opened a second office. To my surprise — and candidly, my delight — Steve handpicked me to manage it. That decision meant more to me than I probably expressed at the time. It told me that one mistake didn’t define me and Pam went easy on me. What mattered was how you showed up the next day, how you learned, and how you grew.

Steve and Pam created an environment where you were expected to do things right — but also one where you were allowed to become better. You knew when you messed up, but you also knew you were still standing on solid ground.

Looking back all these years later, I realize that the greatest gift mentors can give you is a safe place to make an honest mistake — and the confidence to take on bigger responsibility afterward.

Pam, if you’re reading this, thank you for the tough love, the belief, and yes — for letting me survive the day I baptized your beautiful new carpet with a full pot of coffee. Those early lessons — and that vote of confidence from you and Steve — stayed with me longer than any placement, any deal, or any title ever could.

Your Best Years are Ahead of You

By Joe Kreuz

Not long ago, I read an article titled “Your Professional Decline Is Coming (Much) Sooner Than You Think.” The image that accompanied it was striking: a man standing at the top of a staircase marked with ages—30, 40, 50—before the inevitable steps downward into 60 and 70. The message was clear: enjoy your peak, because what follows is decline.

At my age, I couldn’t disagree more.

It got me thinking of two friends—one in the nonprofit world and the other in business. One founded a nonprofit that hasn’t even hit its stride nationally. The other, in his seventies, hasn’t fully handed over the reins to his Gen X son, and for good reason—his wisdom remains indispensable. Or consider the many professionals I know in their 50s and 60s, all thriving in new roles. For them, this stage of life feels less like a decline and more like a beginning. As Winston Churchill once said:

“Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.”

Ironically, my very first Buffalo News “My View” piece was about Arthur Miller’s Death of a Salesman. Miller’s tragic character Willy Loman embodies what happens when someone believes their worth has an expiration date. He is consumed by the fear of being forgotten, convinced that once his best-selling years are behind him, his life no longer has meaning.

I think often of my own parents as the opposite example. My dad lived to age 90, and my mom—now 94—has avoided the thralls of a nursing home thanks to strong health and determination. Many of us Boomers are doing our best to stay active and engaged, defying the script that says we fade into irrelevance.

Willy Loman’s plight was a cautionary tale for Miller’s generation. But for ours, it’s an outdated narrative. I know countless men and women whose wisdom, networks, and steady judgment make them more valuable to their organizations—and to society—than ever before.

The truth is, age brings a unique currency: experience. AI may be changing everything, but companies still crave leaders who can connect dots quickly, draw from decades of problem-solving, and steady the ship when storms hit. You don’t learn that in business school, and you don’t always pick it up in your 20s or 30s.

A friend of mine recently hired a Boomer and told me, “This is exactly what we needed. Someone who’s seen the movie before.” That doesn’t sound like decline. That sounds like irreplaceable value.

Another myth is that by 50 or 60, people are winding down. In reality, many are winding up. I’ve watched friends reinvent themselves—taking on new ventures, joining boards, even starting companies. Some leave behind jobs that drained them, stepping into roles that finally align with their purpose.

Interestingly, the Wall Street Journal recently ran a piece by Suzy Welch asking, “Is Gen Z Unemployable?” She argued that hiring managers prize achievement and learning, while today’s youth prize pleasure and individuality.

But here’s the irony: older professionals are often dismissed for being “too set in their ways,” while younger ones are written off as “too self-focused.” Both narratives miss the point. What makes any generation employable isn’t their age—it’s their adaptability, drive, and willingness to keep learning.

My kids often serve as my focus group. They’ve helped me see that Gen Z values aren’t a threat to the workplace—they’re a recalibration. And in many ways, those values pair perfectly with the wisdom of older generations who’ve weathered decades of change.

We should retire the staircase metaphor with its grim march upward and inevitable stumble down. A better metaphor might be a series of plateaus, each offering a broader view as we climb higher. Or perhaps a bridge, stretching out further than we imagined, built on the foundation of the years that came before.

Willy Loman’s story ends in despair because he saw no worth in himself beyond his peak years. But life offers us another ending. At 50, 60, or 70, your value doesn’t vanish. It compounds.

So to that headline—“Your professional decline is coming sooner than you think.”

I would counter with this:

Your professional renaissance is closer than you realize.

Built to Last

When I get the call to head a leadership transition, particularly at the C-suite level, I don’t arrive assuming the answer. I arrive with curiosity — and two books under my arm: Built to Last and Good to Great. I don’t cite them; I carry them as reminders. Reminders that leadership decisions are legacy decisions. The person chosen will shape not only financial performance, but culture, identity, and the narrative of the organization’s future.

I recall sitting with Mark Hamister years ago. He was a diehard reader of both books and a believer in what they stood for. Mid-conversation, he stopped me and asked, “Did you read them both?”
“Of course I did.”
“Which one did Collins write first?”
Built to Last.

I passed the test. He nodded — and we both agreed that the two books, in many ways, contradict each other. Built to Last celebrates internal continuity. Good to Great argues that companies become exceptional by bringing in Level 5 leadership — often from the outside. The truth is, both are right. And neither is right all the time. Mark hired from the outside — and that leader guided the company successfully for fourteen years.

That is the decision every organization must face: Do we promote from within, or do we look outside?

Some leaders believe deeply in developing their own. Others are convinced that real change must come from beyond the walls. Both instincts can be wise. Both can be misguided. The mistake is treating the choice as automatic rather than deliberate.

In most searches, I begin with the internal #2 — the leader who has been there through the battles, who knows where the organization has been and where it stumbled, who carries the institutional narrative almost subconsciously. Their insight is rarely loud, but it is deep. I sit with them and say what is almost never said aloud: You are a real candidate. I am your advocate just as much as I am for anyone outside this building. You have not earned the job by tenure — but you have absolutely earned the right to be seriously considered. It changes posture. It restores dignity. And it creates space for truth.

I once met an internal #2, Mike Buffamonti, CFO of Dynabrade, who came into our first meeting with a binder — not as a performance prop, but as preparation. We scheduled two hours. We spoke for four and a half. He walked me through the organization’s history — not the glossy brochure version, but the truth: the hard decisions, the setbacks, the proud wins. And then, in the final hour, he stood and presented something he had crafted quietly and privately: Where We’ve Been. Where We Are. Where We Could Go. He didn’t speak from his department’s vantage point. He spoke from the balcony — at the altitude of the enterprise. He didn’t ask for the job. He demonstrated readiness for it. The board came to the same conclusion I did: the right leader was already in the building. And he beat out a formidable CEO from an iconic global company.

But readiness is not always immediately visible. Doris Kearns Goodwin tells a remarkable story in Team of Rivals. When Abraham Lincoln was nominated for president in 1860, the New York Herald mocked the choice:

“The conduct of the republican party in this nomination is a remarkable indication of small intellect, growing smaller. They pass over… statesmen and able men, and they take up a fourth rate lecturer, who cannot speak good grammar.”
— The New York Herald, May 19, 1860

Lincoln did not come from pedigree or polish. But he carried clarity of purpose and moral steadiness. The world often underestimates the leaders it most needs.

There are also moments when no internal successor exists, and the organization needs a different voice. I once ran a national search where the final two candidates were so evenly matched you could have flipped a coin. Both were capable. Both were respected. Both would have succeeded. What broke the tie were the references — specifically, how each candidate’s past actions aligned with the company’s long-term strategy and shareholder direction. The candidate who ultimately won didn’t win because they were “better.” They won because their lived experience fit the organization’s future. That choice strengthened shareholder value and accelerated performance.

And then there are transitions where value cannot be measured on a spreadsheet. OLV Human Services reached such a crossroads. The scoreboard wasn’t margin, growth, or earnings. It was human outcomes. Lives. Families. The internal leader, Cindy Lee, didn’t lobby for the job — she simply lived the mission. She understood her community. She carried the culture. The right answer was clear not because she “deserved it,” but because she embodied it. Promoting from within was the only choice that honored the soul of the organization.

Different organizations measure value differently.
Shareholders measure return.
Leaders measure momentum.
Communities measure trust.
Nonprofits measure human impact.

Leadership is not decided by loyalty alone or innovation alone. It is decided by fit, readiness, character, and alignment with the future.

There are different ways to measure value. And it is not always about the bottom line.

Leadership is stewardship. And the right leader is the one who carries the story forward — steadily, responsibly, and with the wisdom to honor where the organization has been and where it is called to go next.

So whether it’s Built to Last or Good to Great, both have a seat at the table in the selection process.

Only in Hindsight

Only in Hindsight

This essay deserves its own chapter after my Volcker essay. It’s Black History Month, and my close friend Don Jones recently spoke in Tulsa to a convention crowd reflecting on moments that reshaped American history, including events from more than 100 years ago. He spoke about the 1921 Tulsa Race Massacre — the destruction of what had been known as “Black Wall Street,” where more than a thousand homes and businesses were burned and thousands were left homeless overnight. More than a century later, leaders like Don continue to return to this story not only for its relevance, but for the hard questions it raises about courage, responsibility, and civic virtue in today’s landscape. This essay, like others, only makes sense later.

For many Americans, Tulsa is a story discovered long after the fact — another reminder that history often hides in plain sight until a later generation is ready to confront it. Unlike economic crises measured in interest rates or unemployment, Tulsa represents a different kind of Black Swan — one that challenged the country’s moral foundation rather than its financial system.

Talking to Don and understanding his reflections made me realize something: every era carries events that only reveal their full meaning decades later. Volcker’s fight against inflation reshaped the economy. COVID reshaped how we live and work. And Tulsa reminds us that history isn’t only about markets and policy — it’s about justice, memory, and the unfinished work of understanding who we are. Watching Don, an African American leader and admirer of Frederick Douglass, stand in Tulsa and name what happened on Black Wall Street, I realized I was seeing civic virtue in real time — the same kind of moral courage Douglass showed when he forced the nation to confront truths it wanted to ignore about slavery and freedom in his dealings with Abraham Lincoln and his cabinet during the Civil War era.

WWI had recently ended, and yet, after the shock of destruction and murder in Tulsa, just like after that brutal war, the country returned to work. Tulsa mourned. The nation kept going. Not because anyone fully understood what had happened, but because life demanded it.

Again, history repeats itself. It rhymes. Looking back across decades — Tulsa, Volcker’s inflation fight, COVID, the savings and loan crisis, the dot-com bust, 9/11, and the Great Recession — a pattern emerges. Every generation faces its own defining disruption. While we’re living through it, we rarely see the full picture. We feel the anxiety, the fear, the uncertainty. Meaning comes later.

Volcker’s story finally made sense to me not when interest rates were high, but when I had lived long enough to understand responsibility, restraint, and the cost of hard decisions. COVID may take years to fully understand as well. But it will shape a generation just as surely. The same holds true for “Black Wall Street.” Only in hindsight do we begin to see how these disruptions test not just our systems, but our souls. And if we are paying attention, they also reveal the quiet, stubborn virtue of people like Don, who choose to tell the truth anyway.

The real lesson isn’t economic. It’s human. Crises reveal character — in leaders, institutions, and ourselves. They remind us that stability is earned, resilience is learned, and understanding often arrives long after the moment has passed.

Every generation has its own Volcker, its own Tulsa, its own COVID — and, as Thoreau might argue, its own choice between quiet compliance and the hard work of conscience.

The question for all of us is simple: when the next Black Swan comes — and it will — what will we remember, and what will only make sense later?

PwC

The Pen Club: Jim Segarra, Dave Hore, Rick Silvestri and Frank Muraca

The Legacy of the Bag: A Nod to Price Waterhouse, Then and Now

In the summer of 2024, at a makeshift PwC alumni golf outing, I was gifted something that instantly became one of my most prized professional possessions—a vintage Price Waterhouse audit bag, passed to me by Rico Wolney. He handed it over like a sacred relic, and without saying much, I knew exactly what it meant.

Later that year, at our annual Christmas luncheon, I brought the bag along with a silver Sharpie—and that’s when the story really took off. What began as a symbolic gesture has since taken on a life of its own.

This bag isn’t just a piece of worn leather with brass trim—it’s a living artifact from the days when Price Waterhouse stood tall among the original Big Eight accounting firms. For those keeping score, the full lineup was:

  • Price Waterhouse
  • Peat Marwick
  • Touche Ross
  • Deloitte
  • Arthur Andersen
  • Ernst & Ernst
  • Arthur Young
  • Coopers & Lybrand (there’s your eighth!)

Fast forward through decades of mergers and evolution, and we now refer to the Big Four: PwC, Deloitte, EY, and KPMG.

My personal connection to this world goes back to Gary Stott (PW ’72, Robert Half ’79), who recruited me to be his sidekick. But my journey really began in 1982 when Jerry Reynell hired me to sell payroll and tax services. Back then, everything revolved around referrals—and the best ones came from CPA firms, law firms, bankers, and insurance agents. We were trained to sell value-added services and, more importantly, to build lasting relationships.

This audit bag—now signed by numerous PwC alumni—is a physical symbol of that era. I brought the silver Sharpie again to the 2025 outing, and it didn’t take long before the bag became a tradition. Folks added their signatures, class years, and shared audit-room war stories over beers and laughter. We even joked it’s becoming the Stanley Cup of PwC alumni—and like the Cup, we may soon need to add another tier or commission a whole new tower to preserve the legacy.

They even made me an honorary member—kind of like getting one of those honorary PhDs from a university. And I’ll take it.

Here are both sides of the bag. Each signature represents more than just a name—it’s a career, a friendship, a referral, a golf outing, a deal, or maybe a late night poring over financial statements:

This post continues the theme from one of my earlier reflections on the power of groups, which was published in The Buffalo News. Whether it’s PwC or your neighborhood golf foursome, there’s something special about alumni communities that only grows stronger over time.

To those who’ve already signed the bag: thank you for your mentorship, your referrals, your stories—and your Sharpie ink.

And to those who haven’t signed it yet, there’s always this year’s lunch… or next year’s outing.

It’s Sunny. It’s Summer

📚 Summer Reading: A Rebellion Worth Leading

It’s sunny. It’s summer. Which means kids everywhere are perfecting the fine art of screen time avoidance… unless, of course, the screen is a PlayStation.

All my grandkids are in town. It’s a joy. And yet, as I watch them, I can’t help but reflect on the world they’re growing up in—a world where attention is fractured, screens dominate, and reading often takes a backseat.

As school winds down and summer kicks in, we find ourselves staring at a truth we’ve known for years: when children stop reading, they start slipping.

Jerald McNair’s recent op-ed in the Chicago Tribune—which appeared in today’s Buffalo News—delivers the data plainly. Reading scores for 4th and 8th graders continue to drop. “Summer slide”—the loss of reading progress over break—can erase 20% or more of what was learned. And once that momentum is gone, it’s rarely recovered. The Harvard Graduate School of Education even notes that after the first year of loss, little to no gain follows in the years that come.

So what do we do? We reframe reading as a cultural value, not just a school requirement.

I’ll be candid—I didn’t fall in love with reading until I was 34 years old. Better late than never. But once it clicked, it transformed how I viewed the world.

My friend Kevin Quinn, a lifelong reader with a degree in the classics, remembers his dad coming home from work in the 1970s and saying, “You’ve got two choices—go outside and play, or go read a book.” Growing up in Buffalo, Kevin chose books—especially when the cold kept him indoors.

For my own son, summer reading lists were the norm at his Jesuit high school. He’d spend most of the summer outside, living in the moment, but when August hit, he’d hunker down for a week of binge-reading to finish the list. It wasn’t always polished—but it built a muscle. And today, he still reads.

Now I see my grandkids—members of Generation Alpha—growing up fully immersed in digital devices. They’re bright, curious, and full of energy. But they need guidance to guard their attention spans. We try to encourage books alongside play, and we gently limit iPad time. It’s not about banning technology—it’s about giving reading a fighting chance to remain part of their rhythm.

And influence runs in both directions. My son now has the chance to shape the habits of his nephew—my 9-year-old grandson—who, like many kids his age, is a little too into PlayStation. Sometimes, the best messages don’t come from a parent—they come from an uncle, a cousin, or a grandparent. Maybe all it takes is a simple challenge: “Read for as long as you play.”

We could take a page from Malcolm Gladwell, who once wrote about how the American Cancer Society didn’t just raise awareness through commercials—they sparked a movement through community conversations. Hair salons were a key part of that success. Imagine if we took that same approach to reading. One real conversation. One bedtime story. One Kindle subscription. One nudge from a family member. It might just be enough.

If you’re still wondering why this matters, I point you to Garfinkle’s powerful whitepaper, The Erosion of Deep Literacy. It’s not just that fewer people read—it’s that we’re losing the ability to think deeply, empathize meaningfully, and analyze critically.

In a world addicted to quick takes and TikTok loops, reading remains our most underrated rebellion.

So this summer, forget flashy campaigns. Just ask your kids—or your grandkids—what they’re reading. And if they’re not, you’ve got a few choices: hand them a ball, set limits on PlayStation, or better yet—set a goal: read for as long as you play.

Human Connection Making a Comeback

Featured

What’s most enjoyable about life is that, on a daily basis, there are opportunities to meet new people. Human connection is at the heart of what makes life meaningful.

Yet we now live in an era where artificial intelligence is advancing at a pace few could have predicted. Photos are enhanced, voicemails generated, emails auto-written—entire video chats can now be convincingly faked. You can’t always trust your eyes—or your ears. So what do we trust?

What we’ve always trusted: the power of real, human relationships.

People have spent entire careers building, protecting, and nurturing relationships. Traders, artisans, the Fuller Brush salesman, the Avon Lady, the milkman, the local catalog rep—they brought more than products. They brought presence, personality, and trust. Whether it was a vacuum cleaner demonstration in the living room, a catalog left at the kitchen table, or a familiar face behind a longtime Elmwood Avenue storefront, these interactions were built on familiarity and connection. That legacy of human interaction is back at center stage. The handshake still matters. A face-to-face still wins the room. A coffee chat, a raised eyebrow, an offhand comment—all of those tiny, unprogrammed moments build rapport in ways no machine can replicate.

AI might be getting better at sounding human. But it’s still not being human.

AI-generated content—especially video and audio—will soon be so realistic, we won’t be able to tell what’s real and what’s fake. We’re on the brink of a new era of false perception and digital deception. For those who remember, Milli Vanilli was the Grammy-winning duo exposed for lip-syncing the songs that made them famous. When the truth came out, their careers collapsed.

In that spirit, an old advertising slogan feels more relevant than ever: Is it live, or is it Memorex?

That question is now front and center. Is what you’re seeing real—or just programmed to feel real?

There’s no question that AI has its place. It can process data, sketch ideas, and help refine language. But a tool is not a substitute for the talent—or the truth—behind it. What makes writing powerful, and work meaningful, is the human experience at its core.

We’re just a few years removed from the pandemic, when the world retreated into screens and home offices. For many, loneliness, mental fatigue, and isolation left lasting scars. In this post-COVID era, something powerful is reemerging: a hunger for authentic, in-person connection.

It’s showing up in meetings, networking events, and even casual run-ins at the grocery store. People want to reconnect—not just via a screen, but face to face. They want to see your smile, shake your hand, hear your voice. As trust in digital reality fades, trust in real relationships grows stronger.

This shift is also reshaping the workplace. Not long ago, many believed remote everything was the future. But now? Companies are calling people back—not just for productivity, but for connection. Culture doesn’t live in Slack messages. Loyalty isn’t built on Zoom. On Zoom, you can wear a tie and gym shorts; in real life, you wear the whole suit. Mentorship doesn’t happen in emoji reactions. Human presence matters.

Young professionals—those just starting out—are learning that what you know is important, but who you know—and how you treat them—matters just as much. Every relationship opens a door. Every meaningful connection leads to more. And the beauty of that principle? It never goes out of style.

No robot will ever replicate the nuance of a first impression or the feeling of being seen. No one walks away from a great meeting saying, “Wow, that Zoom background really moved me.” But plenty walk away thinking, “That person just gets it.”

As we enter an age of digital doubt—where even voices and videos may be faked—something simple is becoming rare again: authenticity. Cybercrime is rising fast, and trust is being exploited in new ways. Don’t hit “send” on that wire transfer until you’re certain the voice, face, or email on the other end is who they say they are.

That’s why the relationship economy is entering a renaissance. People will increasingly place value on realness. They’ll hire for it. Vote with it. Partner because of it.

If you’re fortunate enough to have strong relationships in your life, tend to them. And if you’ve been hiding behind screens or texts, show up. Shake hands. Ask questions. Listen closely. Connect deeply.

And the next time a perfectly polished message or AI-generated voice crosses your screen, ask yourself:Is it live—or is it Memorex?
If it’s real, you’ll know.

Aristotle and a cathartic moment

This article from The Buffalo News recently caught my attention:

đź”— John Proctor Is the Villain delivers catharsis

It covers a new play, John Proctor Is the Villain, which reimagines Arthur Miller’s classic The Crucible through a modern lens. Set in a Georgia high school classroom, it follows a group of students as they read the play and wrestle with themes of justice, loyalty, and power through the filter of their own lives. The journalist, Michelle Goldberg, also references Aristotle’s idea of catharsis—that deep emotional release we experience through storytelling and tragedy.

That word—catharsis—hit home for me.

It brought me back to the first time I read Arthur Miller’s other masterpiece, Death of a Salesman. I was shaken by the quiet despair of Willy Loman, a man who couldn’t bounce back from life’s blows. And then I thought of my own father—who, unlike Willy, never let getting fired define him. He stayed proud. He stayed useful. He kept going.

That contrast between Miller’s tragic character and my father’s quiet resilience stirred something in me I couldn’t shake. It led me to write an article about it:

📎 Willy Loman’s Plight Is Common Among Many Today

Looking back now, I realize that moment was cathartic in the truest sense of the word. It was a chance to reflect—not just on literature, but on life.

As someone surrounded by strong women—four daughters, a daughter-in-law, and my 93-year-old mother who still gives me advice I actually listen to—I’ve come to appreciate how the stories we tell, and how we choose to interpret them, really do evolve with each generation.

Sometimes it takes a 70-year-old play and a Greek philosopher to remind us that.