You’re Not a Rock Star, I’m a Rockstar

Long before Workday’s clever Super Bowl commercial declared, “You’re not a rock star,” one of my first mentors, Pam Siegal, was already using the phrase to describe our Most Placeable Candidates—standout professionals identified back when my journey in staffing began in 1984.

“Rock star” isn’t about pyrotechnics or platinum albums—it’s about work ethic, performance, initiative, and showing up when it matters. With a sprinkle of humor and decades of street-smart recruiting experience, here are several interconnected themes that define a unique approach to helping people land roles they love.

Every day is a rollercoaster of career-making moments—and the ride is still worth it.

In the whirlwind world of recruitment, for thousands of years, people have been interviewing and landing their dream jobs. A mentor once coined the phrase, “We represent rock stars!” So, christening these exceptional job seekers as Most Placeable Candidates (MPCs) became common practice. So, for 40 years, MPC’ing rock stars has been the norm, and then this “Work Day” TV ad comes along, and it’s like they’re reading our minds! Gene Simmons

In the realm of recruitment, stumbling upon candidates who are absolute rock stars in their fields is a daily occurrence. Our first theme draws inspiration from the “Work Day” commercial, where the message is as clear as a guitar riff: You’re not just another employee; you’re a rock star in your own unique way.

By celebrating the rock stars among us, we attract clients seeking top-notch talent and candidates considering exciting new opportunities through our services. And believe me, in the prehistoric days before fax machines, email attachments, LinkedIn, and all the fancy new portals, we had cab drivers delivering rock star resumes with handwritten notes for that instant impact!

“You Got Two Minutes”

Once a “Rock Star MPC resume” hits someone’s desk, it’s all about “Carpe Diem,” seizing the moment. Just like Melanie Griffith’s character in “Working Girl,” job seekers often find themselves with only two minutes to make a lasting impression. We all understand the importance of those elevator pitches. Recruiters work like a bunch of caffeinated squirrels to help job seekers craft stories that captivate and effectively showcase their skills within the precious two minutes they have to shine. Here is the link Working Girl –Elevator pitch

Outcome: Empowering candidates with the tools and confidence they need to make a strong case for themselves, flinging open the doors to exciting career opportunities. And remember, in those elevator moments, you can be the star of your own show!

Now, here’s the 180-degree twist.

Dealing with Job Loss Trauma

On occasion, more Kleenex is used in the office than at a movie theater showing a tearjerker. You know, statistics say losing a job can be as traumatic as losing a loved one! But here’s the curveball: who doesn’t love offering a helping hand to those in need? Providing support and guidance to individuals facing the dreaded reality of job loss.

Outcome: By extending assistance to those dealing with job loss trauma, we can throw them a safety net, letting them know they’re not alone on their journey to recovery. And yes, even those shedding tears today can become someone else’s rock star tomorrow!

Ultimately, recruitment isn’t just about matching skills to job descriptions; it’s about understanding the human side of the equation. So, while I’ve spent decades calling candidates “rock stars,” let’s be real: sometimes they just need a roadie, someone who can carry the gear, give them a pep talk, and make sure their mic is working for that all-important two-minute audition. Because, let’s face it, even the best rock stars need a little help with the soundcheck. 🎸🌟

ChatGPT, AI and Intuitivness

From the Greatest Generation, like my dad, who relied on rubber cement to piece together ads and spinning vinyl to dance with my mom, to the Baby Boomers hooked on their beloved ‘crackberries’ and texting, to Gen Xers proud of their constant online presence, and Millennials growing up with iPhones, each generation has witnessed technological leaps. However, my grandchildren’s generation will be the first to embrace AI from an early age. While AI brings remarkable advancements, let’s not forget the importance of our human sixth sense and intuitive understanding. I dare say, put an expert in the subject matter against AI any day of the week, and you’ll witness the ingenuity and creativity that sets us apart—the secret weapon against the machines! After all, there’s no algorithm that can replicate our unique blend of experience, intuition, and good old-fashioned common sense.

And for a real-world perspective, I turn to my friend since high school, Dave Balkin, PhD. Dave is a scientist with a storied career at IBM, and he provides present-day perspective to my thoughts.

“As you well know, engines that could historically be fixed with the tap of a hammer are being (or have been) replaced with computerized mechatronic systems that contain dozens, if not hundreds, of semiconductors. The problems with these systems can now only be properly diagnosed by complex computerized test systems. Consistent with your point, as always, only those with the required technical expertise (experience) will be able to ultimately fix the latest iteration of technology. Unfortunately, as we become dependent on AI, users will need to cultivate much greater critical thinking skills to create efficient AI prompts that yield meaningful outputs and discernment abilities to properly assess the correctness of AI outputs, which are only as good as their (hopefully uncorrupted) data sources.”

Artificial Intelligence and ChatGPT

My mother was the 70’s version of ChatGPT and Artificial Intelligence.

That was then and this is now

Who hasn’t been reading about ChatGPT, a new artificial intelligence (AI) platform making the news. This made me think about how people used to create polished work before computers. Back in the day, mothers like mine were like Chat GPTs or AI. My mother typed all of our term papers, correcting grammar and spelling errors, teaching my siblings and me and editing a final product that was well thought out and error-free to hand in to our teachers. Armed with a whiteout and her typewriter, my mom spent many hours at our kitchen table for all six of us. 

My mother is Eloise Kreuz and she is 91 years old. Today she continues to demonstrate the same knowledge base and intuitive skills that she had in the 1970’s. Her knowledge base is vast and her intuitive skills were the 70’s version of AI. She was a top student in high school and nursing school which made her a valuable resource for us. My grandkids and great-grandkids will be amazed to hear about my mother’s skills. Current day her cognitive skills have not been compromised. 

It’s amazing how technology can support subject matter experts (SMEs) these days. As an AI language model, I’ve learned that my ability to process information and generate text can help people think more and type less. When I started my blog, I realized that writing requires a lot of effort and editing. I read a book or two to hone my skills.  “Lapsing into a comma “ was one of my favorites.

A mother and her typewriter working her magic for the kids

So I ask myself “What’s the future hold with AI as a tool?”

With the increasing reliance on AI, many wonder what the future holds for education. Will we revert to hand-written exams and no calculators to truly test our knowledge? As technology becomes more advanced, it can detect even the slightest hint of plagiarism or dishonesty. One student experienced this firsthand when they took a college class with a friend and the final exam was a take-home. The student found a case study in the library that was a mirror image of the exam and was able to write it in their own words. However, their friend plagiarized the content and received a D while the student received an A. That student was me. This situation is similar to the experience of Professor Albert Pautler at UB conveyed to me. Al Pautler told me “I had a doctoral student that included lengthy statements from a book written by a friend without any citation or credit given. I emphasized the importance of ethics in academia and how using others’ work without proper credit is considered stealing. I informed the student that he could no longer trust him or serve as his doctoral advisor, and the student ultimately dropped out of the program.” Pautler stresses that all doctoral level students were aware of the ethics surrounding plagiarism and giving proper credit to authors.

Before I started reading, writing was always a challenge for me. Reading helped expand my vocabulary and improved my comprehensive reading skills. I’m still learning. I’m excited to see how AI can improve the quality of my work. However, as with any tool, there’s always the risk of misuse or over reliance. It’s up to us to use AI responsibly and ethically, and to continue to develop our own writing skills and research knowledge.

At the end of the day, AI is just one tool in our toolbox. My advice is to use it wisely to support our goals and aspirations. Early on I found ChatPGT lacks artistry, insight, and compassion and these are critical to effective writing. As technology continues to evolve, I look forward to seeing how we can harness its power to make our lives better and more fulfilling.

Oh by the way, here is a log in URL you can get at through Google for a free trial https://chat.openai.com/auth/login

The Magic of Being Prepared

On the anniversary of what many call the greatest play in NFL history, Franco Harris found himself in the right spot at the right time. Luck? Not at all. That surreal, serendipitous moment—the Immaculate Reception—wasn’t just chance; it was the culmination of preparation meeting opportunity.

Franco’s iconic play felt almost mythical, like a white stallion galloping into the sunset to secure victory and end a long drought, heralding the Steelers’ era of Super Bowl dominance. Yet, the magic of the moment was rooted in something far less mysterious: Franco was always prepared.

A friend of mine often says, “Proper preparation prevents piss-poor performance.” That saying rings true here. Franco’s dedication to his craft ensured he was ready when the unexpected happened. His sudden passing, just before the 50th anniversary of the play, was a poignant reminder of the enduring impact of that moment and how it forever changed the course of sports history.

I was in seventh grade when I watched the Immaculate Reception with my dad, a memory I hold close. The thrill of that instant—of something unexpected turning into a game-changing event—stuck with me. Moments like these remind me of the common thread among my friends who consistently come prepared: they always seem to be in the right spot to seize opportunities. Whenever one of my friends comes through in a golf tournament, what appears to be a serendipitous moment, I always chirp, “He’s lucky at cards too!”

As chance would have it, I too benefited from being overly prepared in a professional context. My preparation helped me seize an unexpected opportunity, leaving my competitor at the altar. The feeling of seeing the moment unfold, knowing you’re ready when others aren’t, is one of the greatest rewards in life. It’s not about blind luck—it’s about setting yourself up to be in the right place at the right time.

Carpe Diem: Seize the Day

I often think about Franco’s iconic play and how it mirrors life’s serendipitous moments. It’s not just about luck. It’s about being ready to act, having the skills, knowledge, and mindset to take advantage of a fleeting opportunity. The best moments, in business and in life, are often a blend of preparedness, timing, and the ability to see things others might miss. Franco might have been in the right place at the right time, but his preparation allowed him to catch a pass not many could have, and to outrun the defense—all because he was ready.

I love sharing and reliving these stories with my kids, just as I did with my dad. It’s a reminder that serendipity isn’t just about chance; it’s about being ready to seize the day when the moment comes.

Just like Franco’s preparation, which enabled him to react in a split second to the unexpected bounce of a football, my own career has been shaped by the same principle: be ready, and you’ll be in the right spot when the opportunity knocks. And sometimes, just sometimes, the opportunity is even better than you imagined.

I’m sure Franco didn’t imagine the ball would bounce directly into his hands. But he was ready. He had spent years perfecting his craft, working hard even when it wasn’t glamorous. And when the moment came, he didn’t hesitate. That’s the magic of serendipity—it’s the meeting of preparation and opportunity. I’m sure Franco didn’t imagine the ball would bounce directly into his hands. But he was ready. He had spent years perfecting his craft, working hard even when it wasn’t glamorous. And when the moment came, he didn’t hesitate. That’s the magic of serendipity—it’s the meeting of preparation and opportunity. It’s like thinking all the chicken wings are gone, and then—bam!—there’s one last drumstick sitting at the bottom of the platter.

You weren’t expecting it, but there it is, just waiting for you to claim it. The moment you’ve been waiting for, when you thought it was over. It’s the perfect example of serendipity: the meeting of preparation and opportunity. When you’re ready for it, life tosses you that last wing when you least expect it, and it feels pretty sweet—just like snagging that final, coveted wing at the table. Immaculate Reception

The Christmas calendar

Today was the day. The Monday before Christmas. I delivered the Courier Express and my friend Rich delivered the Buffalo News. The Monday before Christmas we’d venture out to personally deliver the calendar for what we deemed the year end holiday bonus.

The Christmas calendar. We received cash tips, other gifts from some like holiday cakes and cookies, nothing from some, and the noticeable generosity of tips from others. The reward you’d get for being a good business person throughout the year. Rich and I delivered from 1973 to 1977 and the stories and memories and tips are stories that last forever.

Atlas Shrugged, then and now

The “Atlas Shrugged” story is this: a close friend who had been consistently hiring employees through our services was at first a business partner. We collaboratively built a dynamic team for her thriving enterprise, and our shared commitment to an early morning work ethic brought us even closer. Meeting in the early hours at my office to conduct interviews, we solidified a bond that would endure a lifetime. She loved the vibrant atmosphere of our workplace and extended a lunch invitation to meet her boss, a highly influential figure in our community, and share my own journey. How could I possibly decline such an opportunity?

During the luncheon, we conversed on many topics, and I proudly affirmed my reading habit. To my surprise, she recommended I delve into “Atlas Shrugged.” It took me just 50 pages to become engrossed, and I still treasure the original copy, now adorned with my copious notes and annotations in the margins. Little did I know back then about the profound impact that this book would have on my life. What struck me most about “Atlas Shrugged” and other books was their uncanny ability to resonate with the circumstances of my life at that precise moment. It was a great time in my life to be introduced to Ayn Rand and her ideology. At the time (1998), I can’t remember a time since a book has had such an impact on my worldview. My own personal weltanschauung. When I look back, I think Rand’s words were so striking at first because there was such a sense of invigorating creativity. Her fictional heroes were strong and unapologetically superior. I was motivated by their vitality. Since then, the book is often mentioned as I continue my journey. Most recently with the crash of FTX, the Enron meltdown post-2002, and the real estate bust in 2007.

My real journey into the world of reading began on September 3, 1993. I decided to quit my job and start my own business. My business partner presented me with a diverse and thought-provoking selection of books that would come to shape my entrepreneurial journey. Looking back to my high school days, I was never much of a reader or wordsmith. Instead, I used to rush to Ulbrichs for Monarch Notes to avoid reading books assigned for my classes, while my National Honor Society Club friends devoured literature in its entirety. As I embarked on my newest journey, I found myself in the midst of a non-compete agreement, a period of enforced professional inactivity. It was during this time that my journey of self-discovery and reading began. I engaged in what could only be described as a personal “walkabout.” These books became my guides, leading me on a transformative journey of self-improvement and enlightenment. They challenged my existing beliefs, expanded my horizons, and equipped me with the wisdom necessary to navigate the complexities of building a business.

Among the eclectic mix of books were titles such as “In Search of Excellence,” “The Seven Habits of Highly Effective People,” “Siddhartha”, “Swoosh” and many more, The books also included the profound insights of philosopher Will Durant and his wife, accompanied by a selection of enthralling history books, which added an exciting dimension to my reading list. Five years later, “Atlas Shrugged” hit my shelf.

I’ve developed a profound appreciation for the opportunities we have in this country. Ayn Rand’s perspective, rooted in her experience in a communist society, highlights the stark contrast between those in power enjoying prosperity while the masses endure scarcity and hardship. Similarly, my mother-in-law’s life in post-WWII Germany, marked by deprivation, reflects the resilience and determination to forge a new life in America. Both experiences resonate deeply with me, emphasizing that in a land of opportunity and freedom, the pursuit of one’s dreams can indeed become a reality when they take that chance.

In 2020, I felt compelled to revisit the works of Ayn Rand. As I compared my Kindle notes from that recent reading to the annotations I had made back in 1998, I noticed a distinct shift in my perspective. During my initial encounter with her books in 1998, I was on a personal quest for self-identity, and her philosophy of “objectivism” provided valuable guidance and clarity during that period of my life. Since then, I have delved into all of her books, continuing to find profound insights that resonate with my evolving understanding of the world. As time has passed and my needs have evolved, I’ve come to appreciate the enduring wisdom of Ayn Rand’s writings. I find solace in often revisiting her work, as it serves as a powerful reminder that the most foundational and undeniable certainty lies within the self. The self is the wellspring from which all achievements and thoughts emanate. Rand’s philosophy places a premium on action over contemplation and the potential over the existing reality, and I’ve come to value this perspective deeply.


Now into my fifth decade of experience working closely with CEOs from diverse backgrounds, including second-generation business leaders and ambitious startup entrepreneurs, I’ve gained a profound understanding of their dedication to their companies and the individuals who depend on them for employment. It’s evident that for the majority of my clients, this responsibility weighs heavily on their shoulders. While it might appear challenging at times, it’s simply the way the world operates, and I’ve internalized a valuable lesson from one of my mentors: “people born round don’t die square.” This wisdom urges us to confront the realities we face and work diligently to make things right. Drawing from the insights of “Built to Last” and “Good to Great” by Collins, I’ve learned that successful companies are built on enduring principles and sustained excellence. In my own capacity as a business owner, I take great pride in the way I managed my companies and the relationships with my employees. They are not just colleagues; they are treated like family. However, I firmly believe in compensating individuals based on their respective contributions to our collective success. It’s a principle I uphold rigorously because not everyone brings the same level of value to the team. While I am committed to providing opportunities for personal and professional growth, it’s essential to acknowledge that there may be individuals who do not actively contribute. In such cases, my responsibility as an employer is to make informed decisions and ensure that resources are allocated to those who actively enhance our collective efforts rather than relying on the hard-earned contributions of others.

A conundrum. Hire from within or hire the best candidate?

In my tenure, I’ve also supported candidates who were undervalued and treated poorly, motivating them to seek opportunities elsewhere where they can demonstrate their true worth and be appropriately compensated. This process hinges on their genuine contributions and willingness to put in the effort, illustrating the symbiotic relationship between job creators and those striving for improvement.

Recently, I chose to retire from the company we built from scratch with many great people. Much like Rearden’s ultimate decision to leave behind his steel empire, my choice to retire came not with regret, but with a renewed sense of purpose and liberation. Retiring from something I spent almost half of my life building isn’t about giving up—it’s about recognizing when it’s time to focus on what comes next. I’m more invigorated than ever with renewed energy and excitement for the future.

And let’s be frank, my perspective on characters like Dagny Taggart has definitely evolved. In my younger years, I might have seen her as a bit over-the-top with her unrelenting drive, but now I realize—she’s a role model! I’ve got four strong-willed daughters, a wife, and a twin sister who could absolutely hold their own with Dagny. I’m pretty sure they’d all take the helm of a railroad and still manage to run a household before breakfast. So, you could say my views on strong personalities have been, well… adjusted over the years.

Storytelling

Cindy reading to our kids — planting the seeds of a lifetime of stories.

I’ve accumulated a treasure trove of stories over a lifetime. This “story” is one of my favorite essays in my book The Power of Relationships. As I tread through the latter half of life and watch Millennials and Generation Z make their mark, my passion for personal storytelling—and the spontaneous musings that arise during conversations with friends—continue to shape my digital essays. In the end, the reader or listener becomes my messenger. How my stories make them feel, reflect, or respond becomes the essence of my narrative.

I often weave personal experiences into conversations, always careful not to overshadow or “one up” the moment. More often than not, I become a storyteller, drawing from life’s rich tapestry of decisions, missteps, small victories, and the occasional lucky break. My mind springs to life, crafting stories that highlight the situation at hand—whether face-to-face, on a Zoom call, or even during a good old-fashioned telephone chat. But text messages? Too brief, too transactional. Storytelling deserves breath.

My love for stories knows no bounds—my own, someone else’s, profiles I read, articles that captivate, or books that explore the depths of human experience. And there is something magical about children and stories: watching my daughter read aloud in my grandson’s classroom reminded me how early the seed is planted. Stories, stories, stories.

Adam Garfinkle, PhD, articulates this beautifully:

“Parents reading stories to children kickstarts a life of reading and writing—which, in essence, is storytelling.”

He explains that shared attention between reader and child links words, sounds, and meaning in a way no screen ever could. The best predictor of future reading proficiency, he notes, is simply how many hours a child spends listening to a storybook in the hands of an adult.

And although I often rave about nonfiction, I’ve developed a real appreciation for the extraordinary stories penned by Ernest Hemingway, Herman Hesse, Elbert Hubbard, Ayn Rand, Arthur Miller, and Mark Twain. Garfinkle again nails the idea: “Deep reading widens our theory of mind. Fiction, in particular, enables us to simulate the consciousness of another person.” Perhaps that’s why The Old Man and the Sea and The Fountainhead moved me so deeply.

One of my favorite magazine pieces—introduced to me by a friend—is Nenan Ganesh’s “The Devil and Roger Federer,” a gem I return to often.

Great Storytellers: From Joe Slade White to Abraham Lincoln

Some stories aren’t just written—they’re lived. When political advisor Joe Slade White passed away, his obituary read like one of the campaign commercials he was famous for crafting. A close acquaintance, Rick Reinhard, often told me about Joe’s gift for blending humor, simplicity, and emotion into persuasive storytelling. His own handbook for client success listed “tell a compelling story” as step one.

Reading about Joe Slade White brought me back to another storyteller who mastered the craft long before television, radio, or social media—Abraham Lincoln.

In Doris Kearns Goodwin’s Team of Rivals, Lincoln emerges not simply as a statesman but as a natural-born storyteller. He disarmed critics with humorous anecdotes, calmed tempers with parables, and illuminated complicated political arguments through simple frontier allegories. His ability to hold an audience—whether in a packed courtroom, a crowded tavern, or a late-night cabinet meeting—was legendary.

Goodwin describes how Lincoln used stories to connect, persuade, defuse tension, and make people feel seen. In a room full of brilliant and ambitious rivals—Seward, Chase, Bates—Lincoln’s storytelling was his superpower. It helped get him elected, united a fractured cabinet, and, at times, kept the country itself from unraveling.

In the span of American history, few leaders have demonstrated so clearly that the way a story is told can determine how a nation responds.

The Stories We Inherit

Parents—without question—are among the greatest storytellers. Their narratives shape our earliest memories and our first encounters with what it means to imagine, listen, absorb, and retell. They’re the foundation of all later reading, writing, and understanding.

 

 

And let’s be candid—some stories get better with age and just a little embellishment. I’ve told my high school Ron Schiappa spitball story well over a hundred times. By the 50th retelling, it had spies, secret codes, and an escape plan. But that’s the beauty of storytelling: as long as the essence remains true, the details are allowed to stretch. It makes the moment funnier, the lesson sharper, and the story more memorable.

A Tradition Continued

My oldest daughter, Kelly, reading stories to her children—Eloise and Kreuz—is more than just a sweet family moment. It’s the next link in a chain. The foundation of a life of reading. Another generation learning to listen, imagine, question, and someday tell stories of their own.

 

Because storytelling isn’t just how we entertain—it’s how we connect. It’s how we teach. It’s how we remember. And it’s how we live on, long after the final page.

My oldest daughter, Kelly, reading stories to her children—Eloise and Kreuz—is more than just a sweet family moment.

A Message to Garcia

Featured

Watch this video first to accentuate this post “I’d do anything to work here. Anything?”

I watched this great movie, My Week with Marilyn, the other day, and it got me thinking about an essay I wrote many years ago after reading Elbert Hubbard’s short story, A Message to Garcia. Once you watch the movie, Initiative, I hope you have the same humorous correlation I had between the historical background of Hubbard’s essay and a particular scene in the film. It’s hard not to draw a parallel between the simple but profound action in Hubbard’s work and the attitude of Eddie Redmayne’s character in the film.

For those of you who haven’t seen it, the essay has been reprinted, translated countless times, and inspired screen adaptations. It was even given to every U.S. Navy enlistee and U.S. Marine in both World Wars. But what really matters is the essence: knowing how to get something done—no excuses.

Back in 1996, a friend gave me the book A Message to Garcia, which I read on a trip to our office in Charlotte. Hubbard, an American author known for his belief in rugged individualism, wrote this essay back in 1899. His philosophy, with its emphasis on action and personal responsibility, resonated with me then and still does today.

Hubbard’s essay became a revelation for me. It hit me right between the eyes—there’s a certain type of person who just knows how to get things done. Some people hesitate, procrastinate, or ask too many questions; others just take action. And I realized then: I wanted to be the guy who did. The one who just got it done. The one who, when given a task, would do it without looking for excuses or complicated instructions.

Inspired by Hubbard’s insights, I was so moved that I wrote a brief narrative and had 1,000 copies made as a handout. It’s been a great tool over the years for sharing the importance of initiative and accountability in business and life.

So, to answer Hubbard’s timeless question, “To which class do you belong?” I’d like to take a detour and add: If you watched My Week with Marilyn, Eddie Redmayne’s character was spot on. When Sir Lawrence Olivier told him to get Noel Coward’s number, it wasn’t just about getting it—it was about how Eddie’s character instinctively knew how to do it. No hesitation. No second-guessing. He just knew what needed to be done and did it—immediately.

In the context of A Message to Garcia, that’s the essence of initiative. You get the job done without waiting for others to hand you the map or the instructions. You know what needs to be done, and you do it. No questions asked. It’s all about taking action, making things happen when others might sit back and overthink. Eddie didn’t just “get the number”; he delivered it, fast, no fuss. And that, my friends, is initiative in a nutshell.

Of course, just like Eddie Redmayne, there are times when it’s better to skip over the details and just do. After all, the faster you act, the faster you can sit back, relax, and take credit for it later. Just be sure to leave the questions about “how” and “why” for someone else—preferably someone who’s still figuring out how to get things done!

To read the essay click here. https://en.wikipedia.org/wiki/A_Message_to_Garcia_(film)

Navigating Counter Offers

Top Talent: Navigating Counter-Offers and the New Normal

The workplace landscape has transformed dramatically in the wake of the COVID pandemic, remote work shifts, and the cultural phenomenon of the “I quit” craze. Employers are now re-evaluating their strategies to retain top talent, including leaning heavily on counter-offers—a practice that was once discouraged but is increasingly common. Moreover, the concept of the “returned employee,” where individuals rejoin former employers, is now part of the norm.

The Workforce Transformation

As Baby Boomers retire, the resulting talent gap has amplified the urgency of retaining employees. The statistics are staggering:

  • Baby Boomers are retiring en masse, creating a workforce vacuum.
  • Millennials have officially overtaken Boomers as the largest generational cohort in the workforce.
  • There are three million fewer job seekers, compounding the challenge.

The trend of people quitting their jobs without notice, epitomized by moments like Antonio Brown’s dramatic mid-game departure, has further disrupted the landscape. These dynamics are forcing employers to pivot from simply recruiting talent to focusing on retention strategies, with counter-offers now seen as a vital tool for stability.

The Counter-Offer Conundrum

Historically, recruiters and career coaches advised against accepting counter-offers, cautioning that they often come with strings attached. However, the current climate has reshaped these norms, making counter-offers a more prevalent and acceptable option. Still, the risks remain:

  • Short-Term Fixes, Long-Term Problems: Accepting a counter-offer might provide immediate gratification but rarely addresses the root causes of dissatisfaction. It’s likely the same frustrations that prompted a candidate to leave will resurface within months.
  • Erosion of Trust: Once an employee declares their intent to leave, they often lose their standing in the “inner circle” of the organization. Employers may see them as a liability rather than an asset.
  • Unchanged Dynamics: The management and cultural issues that motivated the decision to leave rarely disappear after a counter-offer.

Key Questions for Candidates Considering Counter-Offers

For recruiters, navigating a candidate’s decision-making process is crucial. Some critical factors to evaluate include:

  • Rational vs. Emotional Decisions: Are they basing their choice on logic or immediate feelings?
  • External Influences: Who is advising them? Are these voices grounded in reality?
  • Long-Term Goals: Will staying align with their personal and professional aspirations?
  • Exit Strategies: What happens when the initial glow of the counter-offer fades?

Advice to Candidates

If a candidate considers a counter-offer, they must reflect deeply:

  • Evaluate Intentions: Why did they want to leave in the first place? Have those reasons truly changed?
  • Anticipate the Fallout: Recognize that accepting a counter-offer might make them the first to be let go during restructurings or downturns.

Crossing the Rubicon

Quitting a job is often a point of no return. Candidates should understand that their employer’s sudden interest might not represent a genuine long-term commitment but rather a temporary solution. To succeed in the modern workforce, candidates must prioritize alignment with their values, goals, and instincts over short-term gains.


So, the next time a counter-offer lands on your desk, just remember: it might sound great in the moment, but it’s not exactly a lifetime subscription to free coffee and VIP parking. Think of it like getting a late-night text from your ex-boss—they might say they miss you, but that doesn’t mean you should pack your bags and move back in. At the end of the day, follow your gut, not just your bank account. And maybe—just maybe—leave the counter-offers for Monopoly night.

*Crossing the Rubicon” is a popular idiom meaning to pass a point of no return. It refers to Caesar’s 49 BC crossing of the river, which was considered an act of war.